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VARSITY AND TOUCHTONE CORPORATION PARTNER TO DELIVER ENTERPRISE-WIDE CUSTOMER SHIPPING/CUSTOMER SERVICE SOLUTION FOR iSERIES
Integrated customer relationship management and shipping software enables companies to provide superior customer service across the organization.
San Francisco, CA. March 3, 2003. Varsity Logistics, Inc., the pioneer of transportation management solutions for the IBM iSeries, today announced that it has joined forces with Touchtone Corporation, a developer and publisher of customer relationship management software. Varsity's transportation management solution, ShipSoft(tm), seamlessly interfaces to Touchtone's Wintouch(r) eCRM customer service and help desk modules. With front- and back-end integration resident on the IBM iSeries, the Varsity/Touchtone solution makes shipping status information available across the organization.
"Our customers want powerful solutions from technology providers who know their industry," said Marc Herman, President and CEO of Varsity. "We have partnered with Touchtone because they are experts in browser-based CRM solutions that easily integrate with legacy and ERP applications on the IBM iSeries."
The Varsity/Touchtone partnership leverages the power of centralizing applications on one server. Companies gain access to real-time parcel shipping status from any IBM iSeries station eliminating time-consuming calls to the shipping department. Companies can invoice on the same day, handle an order only once, easily track packages, and make real-time shipping information available to the service department.
"We want to offer our customers the most complete software solutions for the IBM iSeries. With ShipSoft and Wintouch in place, anyone in any department throughout the organization can instantly see the status of a shipment," notes Rich Hall, VP of Sales and Marketing for Touchtone. "We are impressed with the quality of Varsity's software and reputation. Varsity has over 1,000 customer sites using their products today to ship parcels and freight. We believe Varsity is an excellent investment for our customers who want to achieve the best possible ROI for their CRM initiatives."
Wintouch eCRM and ShipSoft software are both native to the IBM iSeries enabling fast integration and deployment.
About Varsity
Founded in 1989, Varsity Logistics, Inc. is a pioneer of integrated Transportation Management Systems (TMS) designed for the IBM iSeries platform. Varsity's supply chain execution suite manages the fulfillment of orders initiated through both e-commerce and traditional sales channels via third-party carriers. ShipSoft, the core of Varsity's offering, automates the shipping process by providing automatic weigh/rate/label services, rate shopping, multi-weight consolidation, "bill as/ship as" options, and electronic manifesting for small package, LTL (Less Than Truckload) and international parcel shipments. Varsity is based in San Francisco, California. For information about ShipSoft or other Varsity products, please visit www.varsitylogics.com or call 888-280-7447.
About Touchtone Corporation
Touchtone Corporation, based in Costa Mesa, CA, has over ten years of profitable growth and service to mid- to large companies. In addition to Wintouch, Touchtone products include QuestView(r), an AS/400 database tool, and ThinView(r), a Web-to-host solution, which have become top products among many AS/400 clients. Touchtone customers range from Fortune 400 companies to business of less than 100 employees. For additional information about Wintouch or other Touchtone products, please visit TouchtoneCorp.com or call (714) 755-2810.
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